OCT
24

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TSB Bank

208-210 High St, Chatham ME4 4AP, UK – 01634 699998

I rang for a bit of advice and the representative was quite defensive and talked over me when my call was not a criticism. Perhaps need to work on their telephone manners

Always friendly good banking service where you talk to a person not a machine

Lloyds Bank

142-146 High St, Chatham ME4 4DQ, UK – 0345 300 0000

Really kind staff. I recommend to everyone

Great branch with friendly staff working in there too. Great to have a good bank still around-they can never do enough for you.

NatWest

56 High St, Rochester ME2 4AG, UK – 0345 788 8444

Very helpful staff especially the young blonde girl, shame that the older generation can't use the ATM or online banking for their banking needs They cause the queue's! Never queued to use the ATM inside the branch and never have to queue using the online app!!!

Very helpful staff. Although looks small, service is quick

Banks

HSBC

104 High St, Rochester ME2 4TS, UK – 0345 740 4404

I went into hsbc Strood today to deposit some money . Id come down from London to visit my mum. Whilst she went to boots I stood in line. When I got to the counter & made said deposit I had severe chest pains. (I suffer from heart & blood pressure problems ). As I tried to take a breath the cashier Natalie noticed something was wrong & immediately jumped into action. Telling me to "sit down right now I'm coming to you" . She brought me water & found my pills for me rang my mum & stayed very calm in a very tense situation.. she kept me talking & totally put me at ease asking me if I needed an ambulance she would get one straight away. I explained my condition & she talked me through it whilst I calmed down. I just wanted to say thank you so very much Natalie. Your instincts were spot on & without u taking control I would have needed that ambulance. ... you went above & beyond for me today without question & I thank you from the bottom of my heart (excuse the pun) & my mum thanks you also !! Xxxx

Halifax

139/141 High St, Chatham ME4 4DH, UK – 01634 497311

Usual deal, available assistance and ATMs.

NatWest

148 High St, Chatham ME4 4DB, UK – 0345 788 8444

Great service- but only 2 cashier desks... meaning always 15/20min wait in queue.

Only opens until 1pm on a saturday! Ignore google saying it's open until 4pm.

Building Societies

Nationwide

4 Friary Pl, Rochester ME2 4AR, UK – 0800 554 0886

Great Service with Happy staff

friendly, efficient staff, also a help desk, clean pleasant surroundings, however sometimes long waits because there are only three cashier desks.

Nationwide

256-258 High St, Chatham ME4 4AN, UK – 0800 554 0254

Lovely friendly helpful staff, always keep a smile on their face and have the patience of a saint when it comes to explaining things more than once!

The Co-operative Bank - Chatham

26 Military Rd, Chatham ME4 4JX, UK

Outstanding customer service, the staff are friendly, helpful and efficient.

The cooperative bank branch in Chatham is so customer friendly and the staff very helpfull. We have been with them since we moved to Medway in 1970 and hope that this is not a branch registered for closure.

Mortgage Brokers

Medway Mortgage Shop

159 High St, Strood, Rochester ME2 4TH, UK – 01634 735335

Excellent family company very efficient, used for remortgage and letting. Good advice, communication and reasonable fees

I rent a property through Medway Mortgage Shop and I have done so for many years now, I have always found them to be friendly ,approachable and very professional. Whenever I've got a problem its always dealt with very quickly. The shop has nice family feel to it, they always greet me by my name and I always look forward to seeing the dogs.

mymortgagebroker

Lingley House, Commissioner's Rd, Rochester ME2 4EE, UK – 01634 914815

As first time buyers, with no knowledge of the market at all, Simon was extremely helpful, broke everything down into simple terms for us. Will definitely be using him again for our remortgage in a few years. Would highly recommend.

The Mortgage House

111 High St, Rochester ME2 4TJ, UK – 01634 848434

Mortgages

Just Mortgages Medway

141 High St, Rochester ME2 4TJ, UK – 01634 931314

Jersey Home Loans Ltd

Chatham ME4 4WJ, UK – 01534 877833

Halifax

79 High Street Strood, Rochester ME2 4AH, UK – 01634 497803

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